General instructions and video guides
When does my bike need to be serviced? Where can I find my E-Bike Logbook? What do I need to consider before my first ride? Check out the answers to these and many more questions here:
Owner’s manual for e-bikes and cargo bikes
How do I remove the rear wheel? What do I use to clean the drive? How do I adjust the suspension? Check out our video guides for helpful tips and information.
Instructions and video guides for selected models
Archive
Do you still have questions?
You will find answers in our Help Center. Please contact your dealer if you need accessories for your bike or wish to arrange a service appointment.